1. What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your experience.
2. How We Use Cookies
NotiGrid uses cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how you use our service
- Improve performance and security
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the service to function:
| Cookie Name | Purpose | Duration |
|---|---|---|
session | Maintains your logged-in session | Session |
csrf_token | Protects against cross-site request forgery | Session |
auth_token | Authentication token | 7 days |
Legal Basis: These cookies are essential for providing the service you requested.
3.2 Functional Cookies
These cookies remember your preferences:
| Cookie Name | Purpose | Duration |
|---|---|---|
theme | Remembers your dark/light mode preference | 1 year |
language | Remembers your language preference | 1 year |
dashboard_layout | Saves your dashboard customization | 1 year |
Legal Basis: These cookies improve your user experience based on your consent.
3.3 Analytics Cookies
These cookies help us understand how you use our service:
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
ph_* | PostHog Analytics - user tracking | 1 year | PostHog |
userback_* | Userback feedback widget | Session | Userback |
Legal Basis: These cookies are used with your consent to improve our service.
3.4 Performance Cookies
These cookies help us monitor and improve performance:
| Cookie Name | Purpose | Duration |
|---|---|---|
_cfuvid | Cloudflare - rate limiting and bot detection | Session |
cf_bm | Cloudflare - bot management | 30 minutes |
Legal Basis: These cookies are necessary for security and performance.
4. Third-Party Cookies
We use services from third parties that may set cookies:
4.1 Stripe (Payment Processing)
- Cookies used for fraud prevention
- Secure payment processing
- Learn more: Stripe Cookie Policy
4.2 PostHog (Analytics)
- Product analytics
- User behavior analysis
- Learn more: PostHog Privacy
4.3 Cloudflare (Security & Performance)
- DDoS protection
- CDN and caching
- Learn more: Cloudflare Privacy
4.4 Userback (Feedback)
- User feedback collection
- Bug reporting
- Learn more: Userback Privacy
5. How to Control Cookies
5.1 Browser Settings
You can control cookies through your browser settings:
Chrome
- Go to Settings > Privacy and security > Cookies
- Choose your cookie preferences
Firefox
- Go to Settings > Privacy & Security
- Under Cookies and Site Data, choose your preferences
Safari
- Go to Preferences > Privacy
- Manage cookies and website data
Edge
- Go to Settings > Privacy, search, and services
- Under Cookies, choose your preferences
5.2 Opt-Out Tools
5.3 Impact of Disabling Cookies
If you disable cookies:
- ✅ You can still browse our website
- ❌ You may not be able to log in
- ❌ Your preferences won't be saved
- ❌ Some features may not work properly
6. Do Not Track
We honor Do Not Track (DNT) signals when using PostHog analytics. PostHog respects user privacy preferences.
7. Mobile Devices
Mobile apps may use:
- Device identifiers (IDFA/AAID)
- Local storage
- App-specific preferences
You can control these through your device settings.
8. Updates to Cookie Policy
We may update this Cookie Policy to reflect:
- Changes in our cookie usage
- New regulations or legal requirements
- Service improvements
We will notify you of significant changes via email or in-app notification.
9. Your Consent
By using NotiGrid, you consent to our use of cookies as described in this policy. You can withdraw consent at any time by:
- Clearing your cookies
- Disabling cookies in browser settings
- Contacting us at privacy@notigrid.com
10. Contact Us
Questions about our use of cookies?
- Email: privacy@notigrid.com
- Support: support@notigrid.com